🔒 ICONE Privacy Policy
Last Updated: [November 18th, 2025
This Privacy Policy describes how ICONE, (referred to as "ICONE," "the Company," "we," "us," or "our") collects, uses, processes, and protects the personal data of our users and customers (referred to as "you") through our website, [Your Website URL Here].
We are committed to protecting your personal information in compliance with applicable data protection laws.
We collect various types of information from you when you interact with our Website, including:
Identification Data: Name, date of birth, gender, email address, phone number, physical address.
Transaction Data: Payment information (e.g., credit card details, stored securely via third-party processors), purchase history, order details, shipping information.
Activity Data: Shopping preferences, consumption patterns, product feedback, and reviews.
Technical & Log Data: IP address, device information, browser type, page views, time and duration of visit, and system activity logs (cookies and tracking data).
We use the collected data for the following essential business and legal purposes:
To Provide Services and Process Transactions: To process, fulfill, and deliver your orders; to manage returns, exchanges, and after-sales service.
Customer Management and Relationship: To verify your identity, manage your ICONE membership account, respond to your inquiries, complaints, and feedback.
Marketing and Promotions: To introduce new products, promote sales events, provide style information, and send personalized marketing communications (if you have opted-in).
Website Improvement and Analytics: To perform data analysis, conduct market research, and improve the user experience, functionality, and security of our Website.
Legal Compliance: To comply with all applicable laws, regulations, legal requests, and to prevent or investigate fraud and potential illegal activities.
We may share your personal data with the following categories of recipients:
Service Providers: Third parties who perform services on our behalf, such as payment processors, shipping and logistics partners, marketing platforms, and IT service providers.
Legal and Regulatory Authorities: Government bodies, law enforcement, or other third parties when required by law or necessary to protect our rights or the safety of others.
Affiliates/Partners: Our related entities or business partners, for joint marketing campaigns or internal business analysis, provided such sharing is consistent with this policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Depending on your location and applicable law, you may have the right to:
Access/Inquire: Request to view or receive a copy of the personal data we hold about you.
Correction/Supplement: Request us to correct or complete inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to certain legal exceptions (e.g., data required for legal retention periods or tax purposes).
Object/Restrict: Request us to stop the collection, processing, or use of your personal data for certain purposes (e.g., direct marketing).
To exercise any of these rights, please contact our Customer Service team using the contact details provided below.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Company Name: ICONE
Email: contact@icone.com.tw